PLEASE PROVIDE DETAILED PHYSICAL ADDRESS TO AVOID DELIVERY DELAYS. Please note that UPS does not deliver to PO Box addresses.
Shipments that are refused or undeliverable will be subject to additional shipping cost, transaction, and insurance fees.
We are not responsible for the shipping carriers delivery schedule, delays on shipping carriers part, lost, damaged or stolen packages.
Effective June 22, 2018, UPS rates will no longer be a $20 or $35 charge. UPS shipping costs will NOW vary depending on shipping address location and parcel weight and size. We are aware that it may be an inconvenience, but we are committed to providing everyone with quality products and excellent service.
Aside from the new rates, here are our new shipping policies for your reference:
We require 24-72 hours of processing time for all orders even for expedited shipping options.
Orders received after 11:00 AM PST will be shipped out the following business day.
Any orders placed on Friday after our cut off time will be processed on Monday as we do not operate on weekends.
There are no Saturday deliveries for UPS.
We will offer USPS Priority shipping for a flat rate of $10 anywhere in the contiguous USA.
We will offer FedEx International Priority for a flat rate of $45 for international orders.
NEW Shipping Options we offer:
- USPS Priority - 2 to 3 business days
- UPS Ground - 1 to 5 business days
- UPS 2nd Day Air - 2 business days
- UPS Next Day Air - Next business day
We also understand that you as customers have your deadlines to meet and we will try our very best to reach them.
To avoid delays, we advise that you place your order well in advance, so we have enough time to meet deadlines. If you have any questions, feel free to call us.